SMS: sms “INVEST” to 8027 and our Investor Relations Executive will call you back on your mobile phone to assist you with your queries (Standard SMS charges as levied by your mobile phone operator will apply for sending SMS)
You may also send us your concerns by mail to :
Mr. Nasir Ahmed
Customer Experience Unit
19th Floor, The Centre, Plot No. 28, SB-5, Abdullah Haroon Road, Saddar, Karachi.
UAN : 021-111-222-626
Toll Free : 0800-00887
International Number : +92-21-38402095
Business hours: Mon-Fri, 9:00 AM to 5:30 PM
In case of any issue with the mutual fund/pension fund, investors are advised to lodge a complaint with SECP:
SECP complaint form:
or alternatively, it can be emailed to: firstname.lastname@example.org
DISCLAMIER: "In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the "SECP"). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP's regulatory domain/competence shall not be entertained."