JS Investments (JSIL) boasts a culture of respect for people from all walks of life and different mind-sets. Empowerment and candor, coupled with innovation make this a dynamic place to work.
Everyone at JSIL is united by the commonality of our corporate vision and values. By building upon our values we are able to create an advantage from our diversity. Our core philosophy centers on our employees growing as individuals, yet collaborating as teams.
JSIL has a performance-driven culture with elements like increments, bonuses and promotions based solely on individual merit, skills, qualities, abilities and attitude. Our promote-from-within philosophy provides innumerable opportunities for all those employees who can dare to meet challenges head-on. Our complex and dynamic environment questions conventional thinking, teaches flexibility, provides opportunities to learn and offers unparalleled career options. We encourage individuals who dare to thrive on challenges and responsibilities, in a constantly changing and highly demanding environment.
Open Position
Vacancy
Area of Interest
Location
Career Level
Degree(s)/Major(s)
ApplicationDeadline
Lead - Customer Experience (CX) and Sales
Customer Experience Unit
Head office - Karachi
Middle Management
Bachelor’s or Master’s degree in Business Administration or a related field.
30 April, 2026
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Lead - Customer Experience (CX) and Sales
Job Role Summary
We are looking for a dynamic and customer-focused individual to lead and elevate customer experience across all touchpoints while supporting the growth of our digital investment platforms. The role is ideal for a leader who blends customer centricity, digital enablement, and operational excellence within a regulated financial services environment.
Key Responsibilities
Customer Service Management & Complaint Resolution
Lead the team to ensure timely, accurate, and effective handling of customer inquiries, complaints, and escalations, with robust follow-up and closure mechanisms. Track and analyze complaint trends, turnaround times (TATs), and root causes; implement corrective and preventive actions to enhance customer experience. Oversee end-to-end customer service operations across all channels, ensuring adherence to approved service policies, SOPs and regulatory requirements.
Digital Product Adoption & Outbound Sales
Drive the adoption and growth of digital investment products, including online account opening and digital onboarding, by converting customer interactions across digital channels. Lead and execute compliant outbound sales and engagement campaigns to activate and re-engage customers, promote relevant products, and generate cross-selling and up-selling opportunities.
Performance Monitoring
Set and monitor team KPIs, dashboards, and MIS for customer experience and digital sales; use insights to drive coaching, accountability, and continuous performance improvement.
Quality Assurance
Lead QA initiatives to identify service gaps and drive service improvements.
Process Improvement
Drive continuous improvement through process optimization and re-engineering.
Education
Bachelor’s or Master’s degree in Business Administration or a related field.
Experience
5–7 years of progressive experience in customer service, customer experience, or digital sales, preferably within financial services, banking, or an Asset Management Company.
Research Analyst – REITs
REITs
Karachi
Beginner
Bachelor’s degree in a related field.
30 April, 2026
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Research Analyst – REITs
Job Role Summary
We are seeking a dynamic and detail-oriented Research Analyst - REITs with a strong
foundation in real estate investment, project finance, financial modeling, and strategic analysis.
The ideal candidate will play a critical role in evaluating investment opportunities, conducting
feasibility studies, and supporting the financial structuring of REIT transactions. A
comprehensive understanding of REIT structure and regulatory frameworks is essential for this
role.
Key Responsibilities
Product Strategy
Assist in preparing and coordinating the strategic roadmap for the AMC’s product suite in
line with company goals and market dynamics, in collaboration with Investment, Sales, Operations,
Compliance, and Finance teams.
Financial Modeling
Develop, manage, and refine complex financial models for real
estate and REIT-based investment projects, including cash flow projections, IRR
analysis, and sensitivity scenarios.
Feasibility &; Market Research
Conduct detailed feasibility studies and market
research to evaluate real estate development and acquisition opportunities.
Project Analysis
Analyze project cost structures, capital allocation strategies, and
projected returns to support investment decisions.
Documentation
Assist in preparing investment memorandums, board presentations, and
pitch decks for internal and external stakeholders.
Due Diligence & Risk Assessment
Perform thorough due diligence and risk
assessments on potential assets and partners.
Market Monitoring
Monitor macroeconomic trends, financial indicators, and
regulatory developments affecting real estate and REIT markets.
Regulatory Compliance
Review REIT regulatory guidelines and support compliance
alignment with SECP and other relevant authorities
Education
BBA in Finance, Investment, or related discipline is required.
Pursuing CFA, or similar professional qualification will be considered an advantage.
In-depth knowledge of real estate investment and REIT structures.
Solid understanding of IFRS and real estate financial reporting standards
Experience
Fresh graduates or candidates with 1–2 years of experience within Project Finance
division or financial institution, NBFI, or consulting firm are encouraged to apply.
Proven experience in conducting investment feasibility and financial due diligence.
.NET Developer
Information Technology
Karachi
Middle Management
Bachelor’s degree.
30 April, 2026
×
.NET Developer
Role Summary:
The .NET Developer will design, develop, and maintain robust software applications using
the .NET framework. Collaborating with cross-functional teams, the role involves analyzing
requirements, delivering scalable and efficient solutions, and ensuring high-quality
performance.
Job Responsibilities:
Design, develop, test, and deploy software solutions using the .NET framework.
Collaborate with cross-functional teams to understand and translate business
requirements into technical solutions.
Maintain and improve existing .NET applications, ensuring high performance and
responsiveness.
Write clean, scalable, and well-documented code.
Debug and resolve technical issues and bugs.
Education:
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Proficiency in programming languages such as C# and .NET Framework/Core.
Experience:
1-2 years of hands-on experience with .NET Framework or .NET Core development.
Experience working with relational databases such as SQL Server or MySQL.
Document Composer
Technical Writing
Karachi
Middle Management
Bachelor’s degree in a related field.
30 April, 2026
×
Document Composer
Role Summary:
As a Document Composer you will work on a project basis to revamp and standardize
our policy documents. In this role, you will redesign and reformat a large collection of
documents, ensuring visual consistency and high-quality standards.
Job Responsibilities:
Redesign and reformat a large volume of policy documents according to
specified guidelines and standards.
Ensure all documents are meticulously formatted, structured, and visually
consistent.
Use advanced Microsoft Word features—such as navigation panes,
referencing tools, and table of contents—to improve document usability
and coherence.
Maintain uniformity in style, format, and presentation across all
documents.
Review documents thoroughly to identify and correct formatting issues,
ensuring accuracy in content representation.
Transition existing documents to the new format, preserving the integrity
of original content.
Education:
Bachelor’s degree in a related field.
Experience:
Proven experience of 2 years or with policy documentation or technical
documentation.
Our Shortlisting Criteria
Only shortlisted candidates will be contacted.
Candidates with disabilities are strongly encouraged to apply.
These vacancy details are not definitive and may be subject to future amendments.
Do you think you have what it takes to be a JSIL employee? If you do, please send us your resume at careers@jsil.com
