Investor Relations

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Feedback & Complaints

While we continuously strive to maintain a strong relationship with our clients and to provide high-quality service, mistakes can and do happen at times, but rest assured we will work to resolve your concerns as quickly as possible.


If your concerns are not settled to your satisfaction, please fill out the Form given below, and we will get back to you at the earliest.


Feedback & Complaint Form


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A consultant will contact you within 24 working hours. Your call is in que and will be served on first come first basis.


Mr. Muhammad Danish Khan
Senior Manager Investor Relations
The Centre, 19th Floor,
Plot No. 28, 58-5Abdullah Haroon Road,
SaddarKarachi-74400, Pakistan
UAN : 021-111-222-626
Toll Free : 0800-00887
Email: ir@jsil.com

SECP Complaint Page

Contact Us

Toll Free: 0800-00887
Email: ir@jsil.com
SMS Invest to 8027

 

Cut off timing during Lockdown

Mon - Thu : 1:30pm | Fri : 12:30pm

Same Day Redemption (JS CF)
10:00 am


* Please refer to Glossary.

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COMPANY'S OWN COMPLAINT HANDLING INFORMATION

DISCLAIMER: "In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the "SECP"). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP's regulatory domain/competence shall not be entertained."